All online raffles in Ontario are required to use location services to verify the purchaser is within the province. Typically the issue is a browser or device GPS setting that is disabled. You’ll need to activate location services on your browser in order to make a purchase.
Troubleshooting Ticket Purchase
Google Chrome
- On your computer, open Chrome.
- At the top right, click More > Settings.
- Under “Privacy and security,” click Site settings.
- Click Location.
- Turn Ask before accessing on or off.
Microsoft Edge
- Go to Start > Settings > Privacy > Location.
- Turn on Allow access to location on this device.
- Turn on Allow apps to access your location.
- Turn on Allow desktop apps to access your location if present.
Safari
- Open your iOS’s Settings app.
- Tap [Privacy] > [Location Services] …
- Tap [Privacy] > [Location Services] > [Safari Websites]
- Tap [Allow Location Access] > Set to [While Using the App]
Please note location services relies on verification based on your internet service provider’s location. Some mobile data providers may be providing your internet connection from an out-of-province source that will not register your device as located in the province. If this occurs please try switching your device from mobile data to a local Wi-Fi connection.